Buyer beware. At the cost of those of us that have not stood up and challenged them. Should it ne bad Enoch to warrant a refund. They have wasting my time, tape, and energy etc. Your email address will not be published. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. Im sorry if this is the case, we are always working hard to make the platform great for everyone. If an item is damaged, disclose this very early on. I have been in constant contact with Mercari and received the following: My package shows only the first shipped entry without any updates. Mercari has buyer protection in place to keep the buyers safe. LUCKILY, I did not mark the item delivered only by pure chance. Examples of items that fall under certain categories may also be Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. I still do not know if I will be reimbursed. Amazon I never used just because I dont really like Amazon as a company. Now, the seller has 3 days to ship the item to the buyer. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. Now we understand how frustrating it can be. He knows he is getting some freebies. Sheriff Mark Lamb. 2023 Crosslist BV. They guarantee that with two important features: The brands policy prohibits in-person meetups, and all sellers are required to ship each item (either on their own or with one of the apps partners). It is not a safe platform for buying. These are items that copy the styling but do not purport to be originals. Hashtags are optional, and give you more opportunities to appear for searches. And, given your blog is They have ZERO support. they made their choice to basically say screw you, we aren't helping you anymore, we are just going to suspend you and give the guy the money because it's the easiest and safest route for the company to take. How in the heck could they know if the purse I listed was a "fake" or not? . I am confident that your site is to get ahold of emails, addresses, phone numbers etc. When setting your listing price, you can also see your payout upon sale, which makes it easy to know how much youll actually be making. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. Payments are processed on the site, preventing fraud or scamming people through the site. And the seller is still selling on Mercari. special mailing or handling instructions must be sent using the ship on and if you list the item again Ebay will again remove it, and to ensure you really have learned your lesson they will suspend your selling account, So don't. Customer service is horrible at best. How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. With that information, you can easily price your item. Not delivered, so opened tracking , which said delivered to NY. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. To resolve the account suspension issue, you must contact Mercari customer service. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. I dont even know how to find the seller on mercari anymore. with copyrighted characters, brand logos, etc. For Mercari, these items include: Illegal items Tobacco product Drugs Alcohol FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible) When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. Mercari provides labels for the shipping chosen by the buyer when your item sells. I took their word for it and listed the purse. Have a look at the items in your home you are not using. If they lied about receiving it then how did they send it back? Things that dont sell well on Mercari, are super niche items that only appeal to a small group of people. To be submitted within 24 hrs. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. You can now start listing, buying and selling on Mercari. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. So sorry, thats a substantial loss, Etsy is just as bad. They need to really fix their flagging system. Mercari is generally safe but it is not completely risk-free. Its much better and safer for a buyer to shop at Amazon and EBay. Ive reported it to Disney, Hulu and Netflix. I have several items I need to sell. Dont ever buy from this place buy from a legit marketplace! But first, lets focus on how to use the Mercari app. No date has been set for sentencing. Cant get a hold of Mercari via phone nor chat. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. Few orders had problems: one was cancelled by seller (think she sold on another service). Press question mark to learn the rest of the keyboard shortcuts. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. Its much better and safer for a buyer to shop at eBay. They can have it. Thank You there was a lot of really good information to make a decision. I provided proof of my item authenticity also. However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. I would say: An online marketplace that has been around for over nine years, not operating its business anonymously, used by millions of people, downloaded over 100 million times, and has positive ratings on its mobile app is certainly a legitimate platform. Only buy from seller have all 5 stars review at least a few review I was given no chance to prove my innocence, the compliance team didnt do any proper checks to prove authenticity (even though I provided evidence and proof to it being authentic, in the form of pictures and emails of the receipts). I sell supreme clothes on Mercari. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. Do you know if Mercari authenticate is legitimate? counter drugs, Products, tools, or services specifically offered or intended to be used Replicas are bad for everyone. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. Like other sites, you simply upload pictures of the item, along with a description and price. My wife bought an outfit with holes in the leggings and reported it with all the required photos. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Mercari a complete scam for buyers. So yes they do take the money before you rate the seller. I provided all the details to Mercari and they didn't further investigate the seller. These people who fenced have felonies for theft. The package was picked up by our regular USPS carrier on 9/28. I have an item I want to return for the reason it is not as described. List it and you could get suspended. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. I would not do business with them even if I could save a ton of money. knives, knives that are concealed or hidden within other objects, or are Sellers and scammers can exploit the policy. I was ALARMED and compared the shirt to my authentics and got it authenticated from an outside service as well and both confirmed that it was a fake shirt . This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. Yeah, just updating you on my situation as well. That is a counterfeit bag. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. 06:58 AM. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. In the U.S., it's illegal for a person to sell counterfeit merchandise. They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! I am very impressed with the platform and those the sellers so far. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. Means if item is fake enough to convince u for 3 days you just lost ur money. I have been swindled out of funds by buyers claiming issues with orders. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. Its comical that any of these platforms have community guidelines, they do not enforce them. They would have refunded it. They are laughing all the way to the bank! You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. In addition to the seller fee, there is also a payment processing fee, which is $0.50 plus 2.9% of the sale. The exact size, colors, prints, measurements, etc. In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. I have over 100 people who have given me 5-star feedback yet no matter the case, Mercari approves returns from pop up users scamming the system. I guess I am done with this site. violence, racism or discrimination aren't allowed (determined at our Its less important how the packaging looks, and more important how protected your item will be in transit. The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. At this point, youve filled out the required info, but its a good idea to also add a profile picture and bio to increase your credibility (which leads to more sales). Can You Transfer Money From Venmo to PayPal? Notified Mercari. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. With this method all you need to do is pack your item up, and bring it to the postal carrier. Mercari failed to protect the buyer despite what they claim. However, its up to the seller to either accept your cancellation request or reject it. Do not use them. So that's that. The buyer decided to return it for no reason, and Mercari approved it. This thread is almost 4 years old, so if you have additional questions, please start a new thread. can you sell replicas on mercari. All we did was to buy a product off of the Mercari platformwe were required to create an account. Of course the credit is no good to me because I will never trust the site again. I'm not sure if this "ban" will be lifted. When you get a sale, the company will email you a printable shipping label. Things can surprise you with their true weight (both bigger AND smaller), and choosing shipping based on actual . This is fraud and theft protected by a big platform. Firearms and firearm parts; including airsoft and bb guns. I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. The app caters to both buyers and sellers and has made the process very simple for both parties. Mercari doesnt go the extra mile to ban or punish scammers. Press question mark to learn the rest of the keyboard shortcuts. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! Please try again tomorrow. Now I realize Ive fallen for a blow. I tried that, this happened. If you've already registered, sign in. How could they have known it was/is a "knock off"???? I do love eBay money back quarantine , but I never sale on eBay only as a buyer You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. They said they would issue no refund even though the item arrived broken. It is not difficult to know whether it can still increase women. Both of these sellers have excellent ratings : /. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. You claim the buyer lied to me about receiving the item.. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. Customer service is horrible. For more info take a look at Mercari packing guidelines. requires a download . Create an account to follow your favorite communities and start taking part in conversations. Still easily. They refuse to cooperate and insist that the credits are there, but they arent. Check out our blog on how to get started selling (hint: its simple).. Mercari also provides $200 in shipping insurance as well. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. I have sold 4 items in a very short time. Mercari provides labels for the It is important to keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. Counterfeit goods or goods infringing on a third party's intellectual (Youve got to taste it defore you buy IT) With Mercari I am going to go for it. While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. DO NOT EVER buy using this platform. Bought MY stolen property off of Etsy and they knowingly facilitated this. They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. What happened to the package once it left drivers hands is anybodys guess. One of the marketplaces that you may be looking at is Mercari. Fool me once I guess! Where in the article and comments do you see anything that would cause you to come to your conclusion? There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. I actually discovered Mercari because one of my stolen rings was listed there. Can I recover my money from Mercari? Seller wrote me an apology saying she missed the order! The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. . When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. Mercari will email you a shipping label. I was scammed by a seller on Mercari. Nothing I can do about it, and Im 100% innocent. Note: For brand-name products, serial numbers or receipts must be Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. But they give you 3 days to rate them. Take a look at this quick guide about selling on Mercari.
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