Can seats be transferred to someone who doesnt have an AXS account? I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Show was postponed from June 2020 to July 2021 due to covid. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Even if you call within 48 hours of your event, you will probably get no help at all. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. axs allows you to transfer ticket you have bought from within the app. Copyright Bought ticket and then they weren't available from the seller. If you do not currently have an AXS account you will be instructed to create one during your purchase. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. If they already have an AXS account set up the tickets will go in their account automatically. How will I know if my transfer was successful? All Rights Reserved. Yes AXS Mobile ID tickets are digital and cannot be printed for venue entry. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Apparently it is actually AXS? After that, the tickets will be theirs to use with the AXS app. i spent the next 2 hours trying to get the axs app to work and get my tickets. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Open the AXS app Sign in or create an AXS account. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Then when it sells and you are paid, you transfer it using the app. it never happened. On the review page, click the Transfer button to send the tickets. On the review page, click the Transfer button to send the tickets. They said they would get in contact with the seller and have the tickets transferred over. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. So you can sell on StubHub or any other way you find. They assured me that the tickets would be transfered once they got ahold of the seller. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. | We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. We are changing the way you register and sign-in to the StubHub Community. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. However, we recommend that you transfer tickets to each person attending the event. Use of this website signifies your agreement to our. Yep! Use the same email you use on StubHub. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. You will enter your community username and new password and done! You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Remember, your friends can always transfer tickets back to you. SOLD TICKETS VIA AXS. You've been successfully subscribed - thanks! Can I have multiple tickets on one phone? Select the tickets to sell, and then set your price and selling options. Sorry we couldn't be helpful. Click the Sell button next to the event in your AXS Account. The concert is tomorrow. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. may not be valid. A full-service national event ticket marketplace. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. When your tickets sell, youll receive an email informing you of the sale. and need to send them to a friend, transfer the tickets through your AXS account. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Its up to you! When I sell tickets, do I have to deal with the buyer? AXS handles payment and delivery so buyers and sellers never interact with each other. Cookie Notice Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? After completing the account information, you may buy, sell or manage any seats in your account. Your guests will need to create an AXS account to receive tickets. I followed the directions of creating a AXS account via the email address that they sent me the email. AXS Mobile ID allows you to manage . When listing tickets, you decide how long your listing will be available for others to buy. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. When its time for the event, they can open the app to show their tickets on their phone. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. The Rockets App is free to download and available in the App Store or the Google Play Store. Enjoy the event! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. I had flown from TX to NY for this show with my friend. This is the QR code you will display upon entering the venue. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. | i will not book anything on stub hub as a result. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Youll be able to transfer money to your bank from your account on AXS.com. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Its up to you! I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. I have a problem with AXS Tickets Are you having issues? Use the same email you use on StubHub. They should be able to tell you if the tickets are active. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Transferring Tickets. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Try to contact them on their Twitter account. Bought tickets for a group? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Here's how it works: Click the Transfer button next to the event in your AXS account. Review listing information and choose Credit Card for payout. No. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. You may also review your transfers and purchase history at AXS.com. Updated a few days later TL;DR: Call the merchant that issued the tickets. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Did you find it helpful? All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Site Map | Otherwise you have until your friend creates an account to cancel the transfer. Sign into your AXS Account and click Listings. Ability to transfer and/or sell tickets varies by show and is subject to change. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Ask the Community Contact Support Click the Transfer button next to the event in your AXS account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. After the switch, you will enter the email address you use to access the community in order to reset your password. Select the seats you would like to send. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Nope. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. If they already have an AXS account set up the tickets will go in their account automatically. AXS Mobile ID allows for convenience, flexibility and security. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Help us improve this article with your feedback. How do I transfer AXS Mobile ID? Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Go into the app, look at the ticket. If your friend already has an AXS account, the tickets will be transferred instantaneously. What is AXS Official Resale and where do the tickets come from? We are changing the way you register and sign-in to the StubHub Community. How far in advance can I access my tickets? For more information, please see our why the hell can they just not send you the tickets in an email, as an option? [deleted] 1 yr. ago. (*If you can't remember your password, tap. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Help us improve this article with your feedback. Have screenshots and stuff with timestamps to also prove this is a thing. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. it must be some garage shop with three programmers. And you're done! Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Click the 'Transfer' button and your guest will receive a notification via . Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Youll be able to transfer money to your bank from your account on AXS.com. Use of this website signifies your agreement to our. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. AXS Mobile ID allows for convenience, flexibility and security. Lindsay is the author of this solution article. Now we just want to get rid of them ugh. If you see a Sell button next to your tickets in your account, you can sell them! Never. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Click yes, retract now.And youre done! This way your guests will be able to enter when they arrive using their own AXS Mobile ID. No, tickets must be scanned through the Rockets App or the AXS App. Its up to the promoter, artist, or team if you can sell tickets or not. Its up to the promoter, artist, or team if you can sell tickets or not. Press J to jump to the feed. There is no fee for transferring seats and you are allowed unlimited transfers. If you do not currently have an AXS account you will be instructed to create one during your purchase. I purchased 2 tickets through stubhub January 2020. Remember, your friends can always transfer tickets back to you. Have been on hold 3+ hrs. Usually there is a waiting period of a few weeks. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. The tickets will be delivered to the buyer automatically. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Click the Transfer button next to the event in your AXS account. may not be valid. How do I use the Rockets App to enter the building? The tickets will be delivered to the buyer automatically. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Anyone have success getting something similar resolved day of show? Sign in or create an AXS account. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Also, to make it even more . Why did the venue decide to use AXS Mobile ID? If available, youll see the option to get tickets with AXS Official Resale on the event page. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Here we are. Overall, disappointing, but fair. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Customer service all the way to your seat, 2000-2022 StubHub. Select the tickets to transfer and enter the recipient's information. The game is in 36 hours. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Are screenshots of the barcode valid for entry? totally rinky dink. If you see a Sell button next to your tickets in your account, you can sell them! Show the ticket in the App at the entrance and get them scanned to enter. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Help us improve this article with your feedback. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. OR. Hey guys, I just joined this group so if this isnt allowed lmk. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. You will enter your community username and new password and done! Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Theyll also need to get the AXS app. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. I was never able to get ahold of SH again. Is there any way to get any assistance? 2023 Crypto.com Arena. Bought tickets for a group? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tickets Not Showing Up In AXS Hello! On the review page, click the Transfer button to send the tickets. Thanks! Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Your tickets will no longer be listed for others to buy. i assume they will try to get me to receive the tickets using axs again. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Nope. Sorry we couldn't be helpful. From everyone at Vivid Seats, we hope you enjoy your event! Open the App and sign in to see your tickets. Yes. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. At this point, you should see your tickets in the MLB Ballpark app. Here we are. What if my guests arrive at different times? AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Cookie Notice Your tickets will no longer be listed for others to buy. When your tickets sell, youll receive an email informing you of the sale. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. AXS handles payment and delivery so buyers and sellers never interact with each other. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Your AXS Mobile ID ticket will now show up. Yes If you have any questions, please call us at (713) 758-7330 or email us at [email protected]. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Stub hub sent my hockey tickets for a las vegas game to axs. Upcoming. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Browse your upcoming events and tap the ticket icon for the game or event you would. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Sorry we couldn't be helpful. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Browse your upcoming events and tap the ticket icon for the one you would like to sell. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. What if my guests arrive at different times? I tried calling axs.nobody was home. I purchased tickets for a concert back in February. Just follow the simple steps to make the tickets officially yours. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Many fans find it best to TRANSFER the seats to their guests prior to the event. If your friend already has an AXS account, the tickets will be transferred instantaneously. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics You'll then be asked to review the transfer. Then your friends can get in with their own phones using the AXS app. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Select the tickets to transfer and enter the recipient's information. Third-Party Resale Tickets: Everything You Need to Know. It got postponed and now we all cant go. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. The Fox Theater Foundation. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) No. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. The event staff will scan this digital barcode to let you and your party into the event. What is transfer? Just follow the simple steps to make the tickets officially yours. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Theyll just have to create an AXS account to claim their tickets. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? On the review page, click the Transfer button to send the tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. The gig has not been cancelled we just chose not to go. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Privacy Policy | Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. After that, the tickets will be theirs to use with the AXS app. Many fans find it best to TRANSFER the seats to their guests prior to the event. Does anyone know how to do it through axs?? In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. I bought two tickets to a New York Islanders game at Nassau Coliseum. There has to be some way, right. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. As an event draws closer, venues generate the barcodes for each ticket. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Flew in for this show. No. You also have the option of transferring and listing your tickets for sale prior to the event. Can I still use a ticket after I have transferred or shared it with someone else? The game is in 36 hours. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. If you do not currently have an AXS account you will be instructed to create one during your purchase. and our When fans have tickets they cant use, they list them for other fans to buy. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Yes All rights reserved. Can seats be transferred to someone who doesnt have an AXS account? Most mobile transfer tickets will not be immediately available. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Theyll also need to get the AXS app. Show the ticket in the App at the entrance and get them scanned to enter. Select the tickets to sell, and then set your price and selling options. Tickets Seat numbers it lists 13-16 ? Official Tickets and Your Source for Live Entertainment | AXS.com AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Press question mark to learn the rest of the keyboard shortcuts. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Yes No Still Need Help? AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Never. For more information, please see our To view your AXS Mobile ID tickets click on your initials in the middle. Your Privacy Choices | Sign into your AXS Account and click Listings. Click the Sell button next to the event in your AXS Account. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Click the Transfer button next to the event in your AXS account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen.
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