Select Save to store your changes. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. You can edit names and devices anytime you want. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device >, What is the Smart Wireless feature in my BT Hub? >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Band Steering >, BT Home Hub 5 - Information and troubleshooting guide. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? The video below shows you how to set up your BT Smart Hub. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. >, How do I turn off BT Access Control for a device? IP address However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features You'll need your Hub's wireless network name and password. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. 3. How do you access the BT Smart Hub Manager? The default mode here is Mode 1. This table shows the main differences between them. How do I create a Port Forwarding rule on my Smart Hub? If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Click here for more about setting up Full Fibre yourself >. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Are you having problems with BT Hub Manager? If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. 16h26. Make sure that your computer is connected to the Smart Hub via Ethernet or . The default BT Smart Hub IP Address is: 192.168.1.254. To get the latest on your appointment, go to www.bt.com/ordertracking>. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? WPA2 - the default setting (we strongly recommend you use this). None - anyone can connect to your wireless network without entering a password. You can re-use your filter and Ethernet cables, so please keep them. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. Note: it is This table shows the main differences between them. Try connecting your device to the router with an ethernet cable instead of using wireless. Copyright 2022. 15h14. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. >. You can turn it on or off. Go to the Smart Hub 1 guide. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. For security reasons you might want to change the admin password for your smart hub manager every now and again. If you have it, unplug all your old broadband kit, including your old power plug. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Security Password The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . And some questions nobody really wanted the answers to. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. >, How can I set up or change the admin password on my BT Hub? Press the Power button on the Hub to turn it on. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). If it's not listed you'll need to create a new port forwarding rule. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). >, Where do I find the default admin password for my BT Hub? If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. How do I set up port forwarding on my BT Hub. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. on Email Barry at [email protected]. Alternatively choose your Hub from the dropdown to find out how to connect. You can re-use your filter and Ethernet cables so please keep them. There are a few things to try here. >, How do I set up port forwarding on my BT Hub? Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. How do I control the time when devices can access the internet on my Smart Hub? Then fill in the details for your Dynamic DNS service. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). You can then enter your password in the usual field to access BT Hub Manager. The BT Mini Hub doesn't support application sharing or port forwarding. You dont want your neighbours taking advantage of the internet connection that youre paying for! Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? (Make sure youre connected to your home network.). He was once Deputy Editor of Mail Online and remains in therapy to this day. How do I view the devices connected to my Smart Hub? Here's how to set up a Hub 3. If this happens get in touch with us. Then follow these simple instructions: You will be asked to enter a password. It's also easy to see the Hub Manager across all devices. Here is our step-by-step guide to accessing BT Hub Manager. With Band Steering on, the Hub steers your devices to the best wireless band for them. Only change it if you're having connection problems with your device. How do I connect my device to my BT Hub by Ethernet cable? This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Follow the instructions that automatically appear on the screen to change your password. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). From the Hub Manager, click on Advanced Settings, then Wireless. To set up port forwarding, click a dropdown for your model of Hub. 16-08-2022 How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar If all else fails, give BTs Helpdesk a call on 0800 800 150. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. how do I find out what download speed I should be getting? First, you need to connect to the router's web management page, so that you can change the settings that you want. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. This site uses Akismet to reduce spam. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Whats next? A master socket is the main socket for the phone line in your home. >, What is the Wireless mode feature on my BT Smart Hub? If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? How can I set up or change the admin password on my BT Hub? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? It's also easy to see the Hub Manager across all devices. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. The light on the front will change colours while your Hub sets itself up. >, How do I turn off BT Access Control for a device? Full Fibre customers wont use microfilters. If it isn't blue, see connection troubleshooting below for help with connecting. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. It's also easy to see the Hub Manager across all devices. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Depending on your socket type, you might need to use a filter. Got a BT Business Smart Hub 1? No, it really is that simple. Set the security level for your Hub's wireless connection -. 16h12. Re: BT Smart Hub 2 manager and Windows 11. It only works when Separate Bands is off. Web admin interface of the BT Smart Hub 2 router. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. You can configure your Hub to use Dynamic DNS. Your Hub is ready when the light turns steady blue. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. (Make sure you're connected to your home network.) It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. on The password should now be changed to something of your choice. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Next, select the first device that you want to control and choose the days and times for which you want to set limits. >, What is the Smart Wireless feature in my BT Hub? First of all, you need to be at home using a device thats connected to your BT broadband hub. I am grateful for that thought, I have not used a microsoft browser for years! BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Channels Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Press the Power button on the back of the Hub to turn it on. If you want to make any changes to the hub settings, you'll need the admin password. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. on When searching for your Hub on your device, you'll have to select which band to connect to. A steady blue light on the front of the Hub means everything's OK. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. They're on the back of your Hub. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. So my problem is nearly solved. This means when you search for your Hub in the list of wireless names on your device you'll only see one. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Security type View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). It's not an extension socket, Press the Power button on the Hub to switch it on. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Then click on Advanced Settings. 16-08-2022 How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution The video below shows you how to set up your BT Smart Hub. If you want to make any changes to the hub settings, you'll need the admin password. How do I restrict the wireless devices that can connect to my Hub? Switch off the router and switch it back on again. Network Name Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. You want to fiddle with the settings of your BT Smart Hub. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. 16-08-2022 Distinguished Sage, never noticed http vs https. How do I change my Smart Hub's wireless settings? Click Advanced Settings Click Wireless Enter the admin password. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Unsurprisingly, we've called this gizmo Smart Scan. You'll find it on the back of the Hub if you haven't updated it. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. If you do have a problem with the Wi-Fi, this may reveal what it is. They're on the back of your Hub. 16h22. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. >, Where do I find the default admin password for my BT Hub? If you've turned Separate Bands on, you'll be able to select the channel for each band. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Every device that uses the internet sends its packets of data through specific ports. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Wireless and many others. Looking for tips on how to squeeze the best performance from it? WPS Struggling with your BT router login details? Press the Rescan button to make it scan again. If youve lost that card, it should also be on a sticker on the base of the router. Your hub is only accesible on your home LAN hence it is http and not https. The Hub Manager is where you can change or view your Hubs settings. How can I turn it on and off? Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Announcements, Guides & Community Updates. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. If you dont have a battery unit, unplug the modem. Full Fibre customers wont use microfilters. Your Smart Hub automatically scans for the best wireless channel. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Unplug the battery pack from the power supply. Note: you'll need a Dynamic DNS service provider to use this feature. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. >. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. By default, your Smart Hub will have this switched off. >. If you've still got problems, try our Broadband troubleshooter>. If you're still having trouble try our community forum. Once youre logged in youll see a button for Advanced Settings. If you have it, unplug all your old broadband kit, including your old power plug. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Give it a couple of minutes. From the Hub Manager, click on Advanced Settings, then Wireless. This takes a few minutes. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Important! BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. >, How do I see which of my BT Hub's wireless bands my device is connected to? It's on or it's off. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How can I turn it on and off? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Well help you ease the pain and get you to a solution - fast! It's not an extension socket. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Learn how your comment data is processed. When your device connects, it automatically chooses the .
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